{"id":3436,"date":"2022-01-11T11:44:58","date_gmt":"2022-01-11T11:44:58","guid":{"rendered":"https:\/\/www.ltccs.com\/?p=3436"},"modified":"2022-03-31T17:42:47","modified_gmt":"2022-03-31T17:42:47","slug":"3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages","status":"publish","type":"post","link":"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/","title":{"rendered":"3 Ways Long Term Care Facilities Can Thrive Despite Staffing Shortages"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"Cost_shifts_and_innovations_can_help_improve_margins_and_patient_care\"><\/span><span style=\"font-weight: 400;\">Cost shifts and innovations can help improve margins and patient care<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Two years ago, few could have predicted the financial, operational, and clinical impacts that a pandemic could have on the long term care industry.\u00a0<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/#Cost_shifts_and_innovations_can_help_improve_margins_and_patient_care\" >Cost shifts and innovations can help improve margins and patient care<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/#1_Invest_in_Direct_Care_Staff_Providers\" >1. Invest in Direct Care Staff Providers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/#2_Outsource_Non-Revenue_Producing_Business_Functions\" >2. Outsource Non-Revenue Producing Business Functions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/#3_Create_Competitive_Advantages_by_Innovating_in_Revenue-Producing_Areas\" >3. Create Competitive Advantages by Innovating in Revenue-Producing Areas<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ltcally.com\/articles\/3-ways-long-term-care-facilities-can-thrive-despite-staffing-shortages\/#Leaning_on_LTC_Industry_Experts\" >Leaning on LTC Industry Experts<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p><a href=\"https:\/\/www.ahcancal.org\/News-and-Communications\/Fact-Sheets\/FactSheets\/Workforce-Survey-September2021.pdf\"><span style=\"font-weight: 400;\">Recent surveys of long term care facilities<\/span><\/a><span style=\"font-weight: 400;\"> report up to 78% of nursing homes and assisted living communities are at risk of closure due to workforce challenges like staffing shortages and non-competitive wages. These workforce difficulties create a bottleneck that strains revenue and profitability. <\/span><\/p>\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>\u201cCOVID has demonstrated that the way we\u2019ve been doing things has not been working,\u201d says <a href=\"https:\/\/www.mcknights.com\/news\/do-these-4-things-to-succeed-in-long-term-care-over-the-next-3-years\/\">John Kane<\/a>, SNF team lead for the Centers for Medicare &amp; Medicaid Services at the LTC Virtual Symposium in late September. \u201cIt took something like this, maybe, to reveal that.\u201d<\/p><\/blockquote><\/figure>\n\n\n<p><span style=\"font-weight: 400;\">The current s<\/span><span style=\"font-weight: 400;\">tate of the industry presents LTC operators with an opportunity to innovate and focus on their strengths to overcome these barriers. Here are three ways that operators can build improvements to move toward a more sustainable, resilient future.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Invest_in_Direct_Care_Staff_Providers\"><\/span><span style=\"font-weight: 400;\">1. Invest in Direct Care Staff Providers<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the current labor market, employees in all roles can be difficult to hire. Operators should prioritize hiring staff directly involved in patient care that helps drive revenue. Currently, 58% of nursing homes are limiting new admissions <\/span><a href=\"https:\/\/www.ahcancal.org\/News-and-Communications\/Fact-Sheets\/FactSheets\/Workforce-Survey-September2021.pdf\"><span style=\"font-weight: 400;\">due to staffing shortages<\/span><\/a><span style=\"font-weight: 400;\">, impacting revenues and profitability.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By focusing on hiring employees in patient care rather than administrative staff, operato<\/span><span style=\"font-weight: 400;\">rs can decrease capacity-related bottlenecks and improve revenue.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Outsource_Non-Revenue_Producing_Business_Functions\"><\/span><span style=\"font-weight: 400;\">2. Outsource Non-Revenue Producing Business Functions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To reallocate capital towards direct patient care staff, operators should consider shifting costs away from non-revenue producing administrative cost centers. Outsourcing to offsite billing vendors, for example, can offer more efficient and effective options, bringing specialization and additional expertise to the billing process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">COVID has brought changes in billing and coding practices across almost all payers, creating an influx of new billing codes and the subsequent need for more staff training. Administrative office staff often have limited time to devote to training and learning these new processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Outsourced billing vendors can leverage experience gleaned from similar clients to implement best practices as new coding procedures emerge.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Create_Competitive_Advantages_by_Innovating_in_Revenue-Producing_Areas\"><\/span><span style=\"font-weight: 400;\">3. Create Competitive Advantages by Innovating in Revenue-Producing Areas<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Savings from outsourced billing practices can also be used to drive revenue through service line innovations such as telehealth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Increases in both reimbursement rates and patient adoption make telehealth a viable option to shift outside visit revenue in house. Doctors or mid-level providers can be contracted into LTC facilities at affordable per-visit rates to provide remote telehealth primary care services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If billed under the LTC facility, in-house telehealth services can provide a way to vertically integrate services into the patient experience, increasing revenue while consolidating outside patient-provider touchpoints.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Leaning_on_LTC_Industry_Experts\"><\/span><span style=\"font-weight: 400;\">Leaning on LTC Industry Experts<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Outsourcing billing practices to a vendor with core competencies in scale, knowledge, and processes, allows for LTC operators to save on administrative costs, so that funds can be reallocated to areas that drive revenue for each LTC facility under their management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This takes the guesswork out of maximizing existing revenue streams while winds of uncertainty continue to blow. <\/span><a href=\"https:\/\/www.ltccs.com\/\"><span style=\"font-weight: 400;\">LTC Consulting Services<\/span><\/a><span style=\"font-weight: 400;\"> has a vast continuum of backend office solutions available for LTC operators ready to <\/span><a href=\"https:\/\/www.ltccs.com\/solutions\/our-divisions\/finance\/#.YagHLfHML6N\"><span style=\"font-weight: 400;\">optimize their facilities<\/span><\/a><span style=\"font-weight: 400;\"> and reverse losses caused by staffing troubles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As your partner, we offer decades of expertise across the spectrum of accounts receivable and billing, auditing and reviews, and every other financial facet LTC operators have to manage.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We free up leaders, so you can plot your organization\u2019s course toward a robust future.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additional Resources:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ltcally.com\/articles\/5-ltc-trends-your-facility-should-know-about-to-stay-competitive\/#.YaZ6ffHMJqs\"><span style=\"font-weight: 400;\">5 LTC Trends Your Facility Should Know About to Stay Competitive<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ltcally.com\/articles\/the-top-3-causes-for-aging-ar-in-snfs\/#.YagHg_HML6M\"><span style=\"font-weight: 400;\">The Top 3 Causes for Aging AR in SNFs<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ltcally.com\/articles\/inside-tips-3-trends-the-ltc-collections-team-looks-for-when-cleaning-ar\/#.YagHpfHML6M\"><span style=\"font-weight: 400;\">Inside Tips \u2013 3 Trends the LTC Collections Team Looks For When Cleaning AR<\/span><\/a><\/li>\n<\/ul>\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<ul class=\"wp-block-social-links is-style-default is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/company\/ltc-consulting-services\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Telemedicine solutions give LTC facilities new opportunities to maximize revenue by reducing staffing hours, preventing hospital readmissions, and improving quality care.<\/p>\n","protected":false},"author":1,"featured_media":3441,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[22],"tags":[5,36,7,34,33],"class_list":["post-3436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","tag-accounts-receivable","tag-billing","tag-collections","tag-outsourcing","tag-staffing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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